"'Service Management in an Equipment Dealership' by George Keen is an excellent resource for service managers looking to elevate their game. The book thoroughly covers the essential aspects of service ..."

"Simply, George Keen is an outstanding consultant and coach. He helped us guide a U.S. region of a Global 500 company to double its profitability in twelve months while exceeding revenue targets by ove..."

"I have participated in a number of service and management seminars led by George over the last several years and found great benefit for myself and my company. George is very knowledgeable in the mate..."