Overview
Staff see an in-app notification inbox for operational events. Preferences and suppressions are managed in admin; templates define content.
Steps
- Check inbox at shift start.
- Adjust preferences if non-critical alerts overwhelm.
- Fix template typos in admin—not by ignoring alerts.
- See Notification system (admin).
Practical note
Alert fatigue is real—tune types before staff mute everything.
Admin setup
Some shortcuts require list page focus; forms support Ctrl+Enter save.
Advanced options
Combine with saved views for team SOPs.
Troubleshooting
Shortcut stopped working: check browser extensions capturing keys.