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Notification inbox & preferences

Overview

Staff see an in-app notification inbox for operational events. Preferences and suppressions are managed in admin; templates define content.

Steps

  1. Check inbox at shift start.
  2. Adjust preferences if non-critical alerts overwhelm.
  3. Fix template typos in admin—not by ignoring alerts.
  4. See Notification system (admin).

Practical note

Alert fatigue is real—tune types before staff mute everything.

Admin setup

Some shortcuts require list page focus; forms support Ctrl+Enter save.

Advanced options

Combine with saved views for team SOPs.

Troubleshooting

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