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Matching buyers from the waitlist

Overview

Review the buyer's Customer record, any Application, and the Youngling you are placing. On the youngling, Pick order (litter) documents sequence; Status moves toward sold when placement is final. Link the sale to an Order when money and paperwork follow that path.

Matching factors

  • Program fit and communication history in notes
  • Application answers vs. current reality
  • Puppy price, temperament notes, and medical context on the youngling
  • Timing relative to go-home dates
  • Any fairness rules you publish to buyers

Practical note

Write the decision in notes while it is obvious—later it will not be.

Admin setup

Application forms and customer statuses in Store; no separate waitlist admin page required.

Advanced options

Link waitlist entries to applications and customer detail.

Troubleshooting

Buyer claims they were “first”: use dated waitlist and application records.