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Email & notification settings (admin)

Email settings — outbound SMTP and sender configuration.
Email settings — outbound SMTP and sender configuration.

Overview

Email delivery starts at Settings → Email. The notification system also uses Office → Notifications (types, templates, queue) and Notification Providers under Advanced. Align templates with how you actually communicate with buyers.

Steps

  1. Verify SMTP or provider credentials in Email settings; send a test if available.
  2. Review notification types and templates under Office → Notifications.
  3. Configure the notification provider integration under Advanced when using external delivery.
  4. Set per-user preferences via Notification Preferences for staff accounts.
  5. Monitor the queue at Notification Queue when messages seem stuck.

Practical note

Buyers judge silence as unprofessional—test notifications after every email change.

Admin setup

Changes here affect all staff—communicate maintenance windows.

Advanced options

Cross-link to matching app guide in the same module. Superadmin-only actions: platform host boundary.

Troubleshooting

Admin page 403: user lacks admin role—use breeder admin account.

Developer & API notes (members)

Email KV: /api/v01/admin/email_settings/fetch.php

Notification provider: /api/v01/integrations/notifications/settings/{fetch,save}.php

Queue processing: /api/v01/office/notifications/process.php (admin/cron)

Template variables depend on notification type—edit types before templates when adding new fields.